Fine Prints

Terms & Conditions

PolarisHub Projects

The following agreement applies for Web Design & Development, eCommerce, Domain & Web Hosting, Graphic Print Design & CD/DVD Application Design

Contents and Graphic Images
All text contents shall be provided by The Client in MS Word format in reference to the webpage. Graphic contents (in large quality graphics in the form of .jpeg, .gif, .bmp, .psd, .png) will be also provided by The Client in an orderly manner in a format of a CD or email delivery. The Client are responsible for proof-reading their website contents. PolarisHub does not offer editing, proof-reading of The Client's contents services in the website.

Copyrights and Trademarks
The Client unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to PolarisHub for inclusion in the Web Design Project are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, indemnify and defend PolarisHub and its subcontractors from any liability (including attorney's fees and court costs), including any claim or suit, threatened or actual, arising from the use of such elements furnished by the Client.

Credit Link
PolarisHub shall be entitled to place a hypertext link ("Design by PolarisHub") or graphic on every single webpage footer. The link will open a new window with the PolarisHub website.

Completion Date
PolarisHub and the Client must work together to complete the Web Design Project in a timely manner. We will inform Client on project progress and will endeavor to meet their requirements. On the other hand, Client must also supply all source materials to timescale, failure to provide source material will at the result of delaying the completion date. PolarisHub reserve the right to cancel the contract but will not retain any deposits or stage payment made however if Client terminates the contract, any deposits or stage payment made will not be refund.

Project Delivery
The final web site design project will be published to the Client's hosting service upon the receipt of full payment. Any changes after the web site has been "Live" will be charge according to the maintenance rate. (No charge within 5 working days for text and graphic changes)


Payment is accepted in Singapore Dollars and PolarisHub only accept payments by cheque, bank transfer or Paypal.
  • Cheque

  • All cheque payments must be made by means of a crossed cheque or bank draft made payable to : PolarisHub

  • Bank Transfer

  • Please use our bank details as follows:

    Bank: United Overseas Bank (UOB)
    Bank Code: 7375
    Branch Code: 028
    Account No.: 3493013007

  • Credit Card Payment via Paypal

  • All credit card payment will be processed by PayPal - the world's leading payment service provider. Please note there will be a 3.4% + $0.50 (SGD) for all Paypal transactions and customers will have to bear the extra costs. For more information on PayPal, please visit their website at
We ensure accuracy in our billing as all our transactions are automatically processed. Once invoice is issued to our Client, please pay the outstanding amount within the next 7 days from the date of the invoice given. In the event that the Client fails to pay within the 7 days, PolarisHub shall be entitled to unilaterally terminate the agreement and discontinue the service until payment is made. A reactivation fee of S$50.00 will be charged.

Payment Schedule
  • Web Design & Development and eCommerce

  • The Client agrees to pay to PolarisHub an initial, non-refundable deposit of 30% of the whole project upon execution of the agreement. The remaining payment will be in 30% for the confirmation of web design concept.
    The final 40% payment will be dued prior to publication and/or delivery of the Web Site Design Project.

  • Graphic Print Design & Domain & Web Hosting

  • The Client agrees to pay to PolarisHub an initial, non-refundable deposit of 100% of the whole project upon execution of the agreement.

  • For Logo & Visual Identity Design Projects

    All originally created deliverables, including trademark logos and taglines, in draft and final form, are wholly owned by PolarisHub prior to full payment of the final project invoice by you. This means that if the project is cancelled before completion, we retain ownership of everything, and no rights are granted to you to use them.
Termination of Project Cancellation does not affect any benefit or right that Client or PolarisHub become entitled to beforehand. So regardless of cancellation, Client will pay PolarisHub for any outstanding invoices and for work already done but not yet invoiced.

Privacy Policy

If you are only browsing this website, we do not capture data that allows us to identify you individually.

If you choose send us an e-mail for which you provide us with personally identifiable data, your data is kept confidential and it will NOT be shared with any other company or agencies, except where such entities have been authorized to carry out specific Government services.

To safeguard your personal data, all electronic storage and transmission of personal data are secured with appropriate security technologies.

This site may contain links to other sites whose data protection and privacy practices may differ from Polarishub. We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those sites.

Use of Logo
The use, copying, reproduction or redistribution of the PolarisHub logo or any other material is strictly prohibited. Written permission must be obtained from the company for any such request.

Links to Third-Party Sites
This web site contains links to third party websites. These websites are provided only as a convenience and information to visitors and does not imply any endorsement of the linked sites by PolarisHub. The linked sites are not under the control of PolarisHub, and PolarisHub is NOT responsible for the contents or communication of any linked site or any link contained in a link site.

No Warranties
Information and documents provided on this website are provided "as is" without warranty of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose and non-infringement. PolarisHub provides, with reasonable effort, accurate and up-to-date information on this website. It does not, however, make any warranties or representations as to its accuracy or completeness. It periodically adds, changes, improves or updates the information and documents on this website without notice.

Limitation of Liability
The PolarisHub assumes no liability or responsibility for any errors or omissions in the content of its website. You are using the website at your own risk. Under no circumstances shall PolarisHub or any other party involved in creating, producing or delivering the contents of this website be liable to you or any other person for any direct, indirect, special, incidental or consequential damages arising from your access to, or use of, this website.